Refine Results
  1. "Business Administration"
  2. "Journal article"
  3. "Rob Straughan"
  4. "The Marketing Review"
Formats
  1. Journal Article (1)
Departments & Programs
  1. Business Administration (1)
  2. Williams School, The (1)
People
  1. Rob Straughan (1)
Years
  1. 2001 (1)
Publications
  1. The Marketing Review (1)
Publishers
  1. Westburn Publishers (1)

Results (1)

  • Managing internal markets: A conceptual framework adapted from SERVQUAL
    Journal Article

    Straughan, Robert D.; Cooper, Marjorie J.
    The Marketing Review (2001)

    • Login