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W&L Publications: Bower, Amanda B. (Business Administration)

Publication TypeArticle
W&L AuthorBower, Amanda B.
AuthorsBower,Amanda B.;Maxham III,James G.
TitleReturn Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns
Year2012
JournalJournal of Marketing v.76 5 110-124
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